Answering Service

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Answering Service

Comnet's professional answering service is more than your average, everyday service. We know that every call is vitally important to the success of your business, and our mission is to contribute to your success. Therefore, we take great pride in answering each call exactly the way you would want. Our call center experts are specially trained in handling a variety of businesses, and they handle them with unmatched professionalism. We even record every call on a voice logging system, to which you have unlimited access, so you always know we are answering your calls perfectly on your behalf.

We offer prompt and efficient 24-hour answering services seven days a week, and owners Tom and Mindy Kemper personally take responsibility for every call. We have the best employees and leading-edge equipment, supported by full-time quality control management to ensure your calls are handled in a prompt and professional manner. We are frequently adding new applications, updating software and giving our employees additional training to meet the changing needs of our clients.

At ComNet, it's all about the service, so trust us to take great care in providing you and your clients with exceptional service 24 hours a day, 7 days a week.

Answering Service: Customization

There can be many reasons to outsource to an answering service, but the main reason customers continually come to ComNet is because they’ll never miss a call again.

Hiring a full-time person to handle after-hours calls, will cost you more in the end, which is why a call answering service is economical. We make sure your account is serviced properly. Not only that, but our customers also see a spike in their customer care. Having reliable answering service helps your customers build confidence in your service and abilities, which leads to repeat and new business.

Perhaps you’re seeking specific customization in an answering service. We can customize to your particular business and its needs.

Although, a call center team is one of our services, our answering service can cover numerous industries and needs. It might be disaster recovery, employee coverage, customer contact, emergency after-hour services, or technical support.

We have several types of customization that involve diverse options to ensure your business thrives, even when you can’t always be in the office or warehouse.

For our medical answering service, as an example, a personalized voice can contact the doctor on call, schedule appointments, and take incoming patient calls. Dependant on your business, you could choose one or all these services.

Our answering service is adaptable to the hours of your business, whether you require only nighttime coverage or a 24/7 answering service to cover unforeseen absentee days, due to illness, personal days, or late employees.

We also have remote receptionist services that can be retrofitted to your daily fill-in needs, whether it’s lunch coverage, compensating for sick days, or overflow of work. We thoroughly understand that the receptionist is the voice of your company.

All our answering service staff can be trained to follow a pre-determined script and give superior, professional service to your customers. With innovative equipment, we take your answering service needs to the next level.

At ComNet, our commitment to gold standard customer service is present and there for you, 24 hours a day. Trust us to take great care of your customers and business goals. 

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