Inbound Order/Entry
ComNet provides web-interactive inbound order entry, lead capture and help desk service. We will use our software or input directly into your website.
Our inbound order entry service will extend your profits by providing professional efficient customer service representatives that are ready to process your calls and orders anytime, 24 hours a day, 7 days a week.
Our customer service representatives can up-sell, cross-sell and offer help desk and tech support functions. We can answer dealer location inquiries, take reservations, and even make appointments.
ComNet's 24/7 call center is staffed with well-trained professional customer service representatives. Our network computer systems, Internet and telephone network access is totally up-to-date and has the capacity to handle your inbound order entry needs with room to grow.
Orders and messages can be transferred by fax and Internet, either by email or secure FTP and in either basic text or a data base format suitable for import directly into your system.
