Answering Service Technology Features
Digital Connection: Our digital circuits are of the highest quality available and ensure a very rapid call connection with clear, high quality communication and instant caller ID. Our digital connection allows us to handle your calls faster and more accurately.
Multiple Call Handling: Our system allows us to receive multiple incoming calls for your line simultaneously. We can handle your daytime overflow calls as well as calls after normal business hours.
Secure Back-up Dependability: Our system automatically timestamps every activity, eliminating questions about if or when a message or dispatch occurred. We record all conversations digitally for everyone's protection and quality control.
Web Access: Your call recordings are available to you anytime through our web portal with a login name and password that will be provided at your request. You will also have access to your messages and on call schedule through the same web portal.
Database: Your database of customer, product, or system information can be integrated with your call- handling script to meet your needs. Messages, contact information or any other data captured for you can be provided in either a text or database format.
